EY company would like to announce a new vacant IT Junior Specialist position

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Please see the following info about job details.

IT Junior Specialist:

Responsibilities

·         Assist with the deployment of hardware and software to end users (including the installation, configuration and testing of more complex firm hardware).

·         Assist with provisioning and deprovisioning processing, including setting up of hardware/software for new hires, and receiving hardware from separating employees.

·         Assist with (or coordinate) the repair of end user hardware and the reinstallation of software as necessary to resolve end user incidents.

·         Resolve incidents associated with firm-standard end user software and hardware, including mobile/hand-held technologies. Identify sources and trends of technical problems to prevent future occurrences.

·         Under minimal supervision, provide after-hours service for escalated issues from the Service Desk or supervisor.

·         Perform asset management activities (procurement, receipt, inventory, tracking, distribution, etc.) in accordance with firm policy and IT Service process.

·         Assist with off-site support for firm sponsored functions/meetings.

·         Perform asset management responsibilities as assigned by supervisor.

Requirements

·         Higher education with major in IT/ Computer science

·         Excellent communication, interpersonal, organizational, and time management skills.

·         Excellent customer service attitude.

·         Ability to work effectively with all levels of end users and IT personnel.

·         Ability to communicate in English.

Please send your CV to career@kz.ey.com please specify the position in subject